Almost every user of the Windows operating system has encountered the problem of computer freezing. In this situation, the main task becomes not so much the restoration of the normal functioning of the computer, but the preservation of the results of previous work.
Computer freezing can occur in different ways. The most critical situation is when a blue screen suddenly appears in front of the user instead of the usual desktop or program window. This situation occurs quite rarely, its causes may be incorrect operation of programs and drivers or hardware malfunction. Nothing can be done here, you will see a normal desktop only after restarting your computer. If the blue screen appears frequently enough, reinstall the OS. If the problem persists, use the diagnostic utilities to fully diagnose the computer.
Much more often, the user is faced with a situation where the computer stops responding to the user's actions. In such a situation, open the Task Manager (Ctrl + alt="Image" + Del) and try to determine which process caused the hang. Usually this is one of the running programs in the Applications tab. Try to close it, after that the computer will work again.
If the computer freezes, but you are not afraid of losing any important data, press alt="Image" + F4. The currently open window, whether it is a running program window or an open disk, folder, etc., will be closed. If you work a lot with the Word text editor, set the settings to save every minute. This will allow to preserve the results of work in almost any situation.
In the event that you can open the Task Manager, but nothing else can be done, try restarting the desktop. In Task Manager, under the Processes tab, select the explorer.exe process and stop it. Then select "File - New Task", type explorer.exe and press Enter.
If the computer freezes at startup, try booting in safe mode (F8 at startup, select safe boot). If the computer boots normally, it means that some third-party service or program is causing the freeze. To solve the problem, open: "Start - Run" ("Search" in Windows 7), enter the command msconfig and press Enter.
Select the "Services" tab in the window that opens. Check the "Don't show Microsoft services" checkbox. Disable all remaining services by unchecking the checkboxes next to them, and restart the computer in normal mode. If there is no freeze, the problem lies in one of the disabled services. By running them one at a time, you can identify the one causing the hang.
Sometimes there are situations when the computer does not freeze, but freezes, starts to work very slowly. The processor is loaded at 100%. In this case, open the Task Manager and find out which process is loading the system, and then stop it. Sometimes a rather weak computer freezes due to the work of an antivirus program. Install a different, lighter anti-virus program or upgrade your computer. For example, add RAM to it.
