The abundance of advertisements on all kinds of websites has already bothered many users. But it is much more annoying when a viral advertising banner appears directly on the desktop. Naturally, you need to get rid of it.
Necessary
- - access to the Internet;
- - Dr. Web CureIt.
Instructions
Step 1
To begin with, regain access to at least some of the functions of the operating system. More often than not, a viral ad banner takes up most of the desktop. Increase your desktop resolution to free up more usable space.
Step 2
Right-click on the desktop and select "Screen Resolution". Set a higher resolution and click the apply button.
Step 3
Now take on the removal of the ad window. Try it yourself. Open the My Computer menu and navigate to the Windows directory. Open the system32 folder. Find dll-files in it, the name of which ends with a combination of letters lib, for example: hqslib.dll, itolib.dll and so on. Highlight and delete all of these files.
Step 4
If the viral banner has not disappeared, then try to find the correct code for it. Most of these advertising windows have a password field. Go to the site https://www.drweb.com/unlocker/index. Enter the phone or account number indicated in the banner and click the "Find code" button. Substitute the passwords suggested by the system in the field of the advertising window
Step 5
If all the proposed codes turned out to be incorrect, then repeat the algorithm described in the previous step by clicking on the following links: https://support.kaspersky.com/viruses/deblocker,
Step 6
If you could not find the correct password to disable the banner, use a special program. Follow this link https://www.freedrweb.com/cureit and download Dr. Web Curelt from there
Step 7
Install the downloaded application and launch it. Activate the process of scanning hard drives. Delete the virus files found by the program. Restart your computer or laptop. Scan your operating system with a full-fledged anti-virus program.
