Most often, the blocking of a wallet in the Yandex. Money system occurs due to the fact that the account holder, without going through the identification procedure, manipulates considerable amounts of money. If you are faced with such a problem, you need to follow certain steps.
It is necessary
Computer, internet access
Instructions
Step 1
After you have been banned from payment transactions from your wallet, just in case, ask the administration what caused the blocking. If an unidentified account is to blame, you need to perform a series of actions for your verification in the system, as well as the subsequent unblocking of the wallet.
Step 2
Open the main page "Yandex. Money" and pay attention to the account number displayed in the upper left part of the page. You will see a question icon next to it. Click on it. The system will notify you that the account has not been identified. Here you will be asked to go through identification using any method convenient for you. The simplest option is an authorized payment through the Contact system. However, in some cases, you may be required to provide written documents certified by a notary and confirming the fact that you and the person on whose data Yandex wallet is registered are one person.
Step 3
Having chosen a convenient identification method for yourself, follow all the necessary steps according to the instructions on the site. After your identity has been established, the Yandex wallet will become available again (if it is registered directly in your name).
Step 4
To avoid such problems, even at the registration stage, you need to indicate your real data, as well as take the necessary measures to identify you (after registering, click on the question icon located next to the account number).
