Attached files in emails allow not to translate the contents of the message into written form, but to allow the addressee to see for himself what the sender wants to show. However, sometimes attachments cannot be opened. There may be several reasons for this.
Instructions
Step 1
The first thing you need to open attachments is a program installed on your computer that allows you to view files with the appropriate extensions. For example, such common files of the MS Office 2010 version are saved by default in a format that is not readable by older versions of office programs. When forwarding a file created in a highly specialized program, consider whether the recipient can open the attachment. It is better to use common formats for sending. Or, make sure that the same program is installed on his computer that you are using.
Step 2
Some modern online email services, such as Gmail, allow you to open attachments without downloading them to your computer's hard drive. Thus, you can view the attached files even if you do not have the corresponding programs installed. True, the list of formats supported for online display is not so wide. Basically, these are pictures, MS Office documents and Adobe PDF files. However, a serious advantage of using this service is the ability to work online with office documents, make corrections to them, edit them, etc.
Step 3
If you are faced with the problem of opening attachments in emails through mail clients, for example, MS Outlook, check the program's security settings. Also, the security settings should be checked in other programs that you use. Since attached files may contain viruses, it is advisable to scan them with an antivirus while downloading to a computer. Usually antivirus programs do this by default. It is possible that if you are unable to open the attachments, they have been blocked for security reasons and to preserve your data.
