Having lost access to the Mail. Agent program, you can easily restore it, for this you will need to perform a number of specific actions.
It is necessary
Mailbox in the Mail. Ru service, the answer to the secret question
Instructions
Step 1
If you have forgotten the password for the Mail. Agent mail client, follow these steps. Run this program on your computer. You will see a window for entering your login and password, use the provided text link "Forgot?" By clicking on it with the left mouse button. After you do this, an Internet browser will automatically be launched, which will redirect you to the password recovery page.
Step 2
On this page you need to click on the link "Use the password recovery system". After that, on the newly opened page, enter the mail address, the password for which was lost and click the "Next" button. On the new page, you will be asked to enter the answer to the secret question, after entering which you will receive a new password for your account. After receiving a new password, we recommend that you change it immediately.
Step 3
If you do not remember the answer to the security question, use the link located on the same page - contact support. Already during a conversation with a support representative, following his instructions, complete the steps necessary for verification. After that, you will be provided with a new password from the lost account.
