Incorrect encoding of the text of a letter, message, menu or any other element of the system often complicates the execution of tasks on the computer. There are several solutions to this problem here.
Necessary
Internet connection
Instructions
Step 1
When receiving letters or messages written in illegible hieroglyphs, use the online decoder available at the following link: https://www.artlebedev.ru/tools/decoder/. Most likely, in this case, the problem lies precisely in the encoding of the message. Most often this occurs when using a non-Latin layout for entering the text of a message or letter, as well as when sending files through mail servers or incorrectly working messengers. Also, in this case, there may be problems with the display of fonts in the system, browser, program, and so on, here you can try to change it to the standard one used in Windows by default, which you can view in personalization or desktop properties.
Step 2
In cases where you do not have permanent access to the Internet, download and install a utility with decoding function on your computer. There are enough of them on the Internet to choose the program that suits you, they all work approximately according to the same principle, similar to the aforementioned online service. Be sure to check downloaded items for viruses, make sure that you have an active anti-virus system during installation.
Step 3
If you do not have access to the Internet, use Microsoft Office Word or its free counterpart Open Office Word. Copy the text of the letter or message received in the form of hieroglyphs, and then select the appropriate encoding.
Step 4
If suddenly, when copying text files to the memory of an e-book, player or phone, you have a problem with the encoding, set all of them to Unicode encoding by default when opening in Microsoft Office Word, and then save, best of all, to a separate folder on your hard drive.