Every day the e-mail system becomes the most convenient to use. If earlier it was quite problematic to restore access to e-mail, having forgotten the password or login, now the situation has changed dramatically. One of the innovations of postal services is the presence of a "Secret Question" and "Binding to a subscriber's SIM card number".
Necessary
remember your registration data
Instructions
Step 1
Now there is a simple password recovery option. For example, knowing the secret question, the user is sure that no one, except him, will be able to read the mail if the password is lost. And if you have made a link to your cell phone number, then the chances of fraudsters are reduced several times. Because a cell phone is an individual thing. So, if for some reason you forgot your secret question, then this cannot be a reason for frustration.
Therefore, you need to remember all your data that were entered when registering the mailbox. It is this data that will help you regain access to your email.
Step 2
When restoring access, your mail system will require you to specify one of the following data:
- indicate your additional mailbox (was specified during registration);
- enter your mobile phone number (it was specified during registration);
- specify the forwarding address.
In case of a positive set of circumstances, you will be sent a code (sms to the specified phone number) or a letter will be sent to your e-mail box confirming the change (recovery) of the password. If after some time this did not happen, then the data you specified now and at the time of registration did not match.
Step 3
The end of this situation may be a letter to the technical support service of your mail service. You must submit an application to restore access to your mailbox. Within 24 hours you will receive an answer, regardless of its content (positive or negative).
