Despite the active development of antivirus software, some types of viruses still penetrate the operating system. There are many ways to successfully combat such viruses.
Necessary
- - access to the Internet;
- - mobile phone;
- - Dr. Web CureIt.
Instructions
Step 1
When you are faced with an advertising banner that appears immediately after loading the operating system, it is recommended to use proven methods of dealing with this type of viruses. First, find the correct code to remove the banner.
Step 2
Most likely, you will not be able to fully use the browser on the infected computer, so use another PC, laptop or mobile phone. Open the page https://www.esetnod32.ru/.support/winlock. Enter in the appropriate fields a part of the text written in the banner, or a phone number for sending SMS or replenishing your account. Click the "Match Code" button
Step 3
The system will give you several different combinations. Enter them one by one in the special field of the banner. After entering the correct password, the ad window will close.
Step 4
If none of the proposed combinations turned out to be correct, repeat the described algorithm by clicking on the following links: https://sms.kaspersky.com, https://support.kaspersky.com/viruses/deblocker an
Step 5
If you are faced with a relatively new viral banner, then password guessing is unlikely to help you. In such cases, it is recommended to use special utilities designed to combat such viruses. Download Dr. Web CureIt from the websit
Step 6
Install this utility and run it. Activate the operating system scan process. If the program prompts you to remove the virus files, click the "Remove" button. Restart your computer after the utility has finished running.
Step 7
If none of the above methods worked, remove the virus files yourself. Open the system32 directory located in the Windows folder. Find all dll files whose name ends with lib. Delete these files. Reboot your computer.
