There are several ways to return your computer to its original settings. Here are the main ones and you can choose the most suitable one for yourself.
Method 1
Resetting your computer to factory settings is straightforward. How to do it correctly is shown in stages.
Warning, your files (except for personal files, if you select the appropriate item), account logins, settings, options and installed applications from will be deleted. Then a clean installation of the Windows operating system will be performed, which was installed at the time of purchase, if you did not uninstall the previous OS versions yourself after updating the operating system. Then your computer will return to factory settings.
Now, consider how to do this:
1. First press the "Start" key.
2. With the left mouse click select "Parameters".
3. Now also left-click on "Update & Security".
4. After that, all also click "Recovery".
5. You will see several items. You need the item "Return the computer to its original state". Here you need to click "Start".
6. Then you will see the "Select an option" tab. You need to decide and choose whether you want to keep some of your personal files or want to completely clear all data from your PC.
7. If you decide to clear all information, you will be prompted to format the disk. In the event that the computer remains with you and you only need to reset the settings, then you do not need to format the disk. When selling a computer, the disc should be formatted so that the buyer does not have the opportunity to restore your personal files using various utilities.
8. In case you decide to keep your personal information, then you will see the notification "Your applications will be deleted." Click Next.
9. After the steps taken, you will see "Everything is ready to return this computer to its original state." Click Reset.
10. Your PC will start the process of restoring the original settings. At this time, it can reboot several times.
If, when returning the PC to the original settings, an error occurs in the recovery process, for example, it freezes at some point in time, then this may be the result of a damaged media and you need to contact the service center.
Method 2
Build 1803 has another way to do a factory reset and system restore. At the moment, this version is the most relevant. The recovery process is carried out using the built-in utility. In this case, some of your personal information and parameters will be saved. It should be used if the first method does not work, freezes or gives an error.
1. In the recovery menu, at the bottom, there is a section "Additional recovery options". There you need to click on the footnote "Learn how to start over with a clean install."
2. Then you will see a dialog box asking “Did you want to switch applications?”. To continue, you must click "Yes".
3. Windows Defender Security Center will open in front of you. Click on the "Get Started" button.
4. After that you will see the notification "User Account Control". Click Yes.
5. You will see "New Launch" in front of you. Click Next.
6. A warning "Your apps will be removed" will open. Also click Next.
7. In automatic mode, the process of restoring the original state of the OS begins. It takes a certain amount of time, it all depends on the power of your computer. After that you will receive a fully working version with initial settings.
Method 3
If this whole topic is very difficult for you and you cannot perform the above operations or think that you can be mistaken, then the best option would be to directly contact the service center or to a more experienced and confident PC user. In this situation, it is better to pay extra somewhere, so that later you do not have to overpay.