Wireless Internet, working through a modem, differs from its wired counterpart in unstable speed, and the quality of connection directly depends on the congestion of the provider's network and even on weather conditions.
What is a modem
Before choosing a modem to access the Internet, it is important to understand what kind of device it is and how it works. A modem is a device that communicates with an Internet access provider (ISP) by converting an analog signal into a digital signal that a computer receives. The most stable connection is provided by similar devices connected to a cable telephone connection. The miniature modems of mobile providers do not work well, but their popularity is still higher than their wired counterparts, since they can be used anywhere.
The main causes of modem malfunctions
Incorrect connection of the device is a reason that is rare, but still takes place. When installing the program on a computer, the user may perform incorrect actions, and the modem simply will not connect.
If you previously accessed the Internet using a modem and suddenly it began to turn off or the speed of reception and transmission disappeared, then the reason may be zero or close to zero balance on the device's SIM card. The easiest way to cope with such a problem is to make a payment to the account.
When the device is connected correctly, there is money in its account, but it does not work, then the culprit may be a change in the network signal or its absence, weather conditions or problems with the computer. In such cases, specialist assistance is needed, especially for those users who do not have sufficient knowledge to fix serious problems.
How to determine the reason for the lack of communication
Calling a master at home is an expensive pleasure, so many modem users prefer to correct the situation and solve the problem on their own. Experts recommend this procedure. First of all, you need to check the connection between the modem and the computer. If the program is displayed, but there is no connection to the network, then check the signal level, which is shown by the icon in the form of an antenna in the modem program window. The next step is to check the balance on the device's SIM card. If everything is in order with the listed parameters, you need to contact the technical specialist of the Internet provider. His phone number must be indicated on the accompanying documents or in the instructions for using the modem. The call is usually free of charge, so there is no need to rush, you can calmly explain exactly what problems the user faced when accessing the Internet. A technician will help you change the settings, if necessary, or make a request to an engineer to carry out repair work at the base station.
