In the life of fans of computer entertainment, a situation often arises when the game does not start. This can be due to an error in the application itself, or due to various internal factors of the operating system. If the game does not start, do not despair: there are a fairly large number of ways to solve the problem.
Instructions
Step 1
Make sure the system requirements listed on the game disc cover match yours. Often, the reason that the game does not start is an outdated version of the operating system, old or missing drivers for the video card and sound card. Be sure to update your DirectX and Microsoft Visual C ++ libraries. Defragment the drive, check it for viruses and any glitches using the Windows utility software.
Step 2
Find the “Readme” file on the installation disc with the game and study it carefully. It often contains information about possible problems that may occur during installation and startup. Also, the folders on the installation disc may contain special updated versions of system drivers, which must be installed if the game does not start or has stopped starting.
Step 3
Remember if you did not set the game settings yourself in the dialog box when it was launched. If you set them too high or unsuitable for your hardware configuration, this may be the reason that the installed game will not start. In this case, try resetting the settings and setting them correctly, or reinstall the game if you have lost access to them.
Step 4
Think about any applications you have installed besides the game lately. Pay special attention to antiviruses and various system optimizers: they can affect the performance of games and other applications in every possible way. If you see something like this, uninstall or disable any unnecessary programs that are currently running in the background.
Step 5
Run the game in compatibility mode for other versions of operating systems. Sometimes this method works, especially if old games do not start. To do this, right-click on the application icon, select the "Compatibility Mode" tab and alternately set the appropriate parameters, launching the game and testing it for performance.
Step 6
Search the Internet for any relevant information that will help you solve the problem of starting the game. Use search engines, forums, developer site. On the latter, so-called patches or updates for the game can often be released, improving its performance and solving problems with launch.
Step 7
Pay attention to the cover of the installation disc. It must have a decree on the phone number or e-mail for communication with Russian-speaking support. Contact the support center and explain your problem. Experts will tell you how to fix it, or recommend returning the disc.
Step 8
Please contact the store where you purchased the game with the warranty receipt and the game disc (it must be free of scratches and stains). Explain that the game does not start for you, and ask for a refund for the purchase or change this disc for another. The sellers will check the game for performance and make an appropriate decision.
