Restoration of correspondence in most instant messengers occurs according to one scenario - viewing logs in the user's folders. However, mail.ru has come up with a new convenient way to store correspondence.
Instructions
Step 1
Use the view of the message history in the mail agent using the context menu of the contact you need. Select the "Message Archive" item. If all data has been deleted from history, you can restore it using your mailbox. Please note that this function has appeared quite recently in the list of services of the service, therefore the full history of the correspondence, starting from the very beginning of the conversation with the contact, may not be available.
Step 2
Open your mailbox with which you log into the mail agent. In the list of received correspondence, find letters in the subject line of which the mail agent mark is indicated. Please note that in some versions of the program, the function of sending messages to the mailbox must be enabled. This is done in the program settings on the notifications tab for incoming messages.
Step 3
Look at the records on the computer, many messaging clients store information with the message history on the hard disk, the mail agent is no exception. To view, activate the mode of displaying hidden files and folders on your computer (Control Panel-Folder Options-View-Show hidden folders and files). Go to the program logs storage folder and open them using notepad.
Step 4
Next time, back up such data in a separate text file. Sometimes this document is deleted when clearing the message history, but for some versions it remains in its original form. The directory where such files are located is Application Data in the user folder of the operating system on the local disk. When you open it, you may need to open MRA and Roaming as well, but everything may depend on user settings and the version of the program. The visibility of the folders must be configured, otherwise the directory and contents will be inaccessible for viewing.