If, while working on the Internet, an advertising module (banner) appears on your screen, requiring you to transfer money, then you have become a victim of a ransomware-blocker. Such programs are created to block user access to the computer, with further extortion of ransom for returning to the original state of the system.
Necessary
a computer connected to the internet
Instructions
Step 1
Go to the website of the dr. Web anti-virus system or Kaspersky Anti-Virus, download there a free application for scanning and disinfecting computer files from ad debris. To download the dr. Web utility, go to https://www.freedrweb.com/cureit/. To download a utility from Kaspersky to disable ad windows, go to
Step 2
Wait for the program to load, reboot the system in safe mode. To do this, immediately after rebooting, press the F8 key and use the cursor buttons to select the "Safe Mode" option. Run the anti-virus utility and select the full computer scan option to disable advertising messages that require SMS sending.
Step 3
Use another computer connected to the Internet to remove the banner from your desktop if your computer is completely locked and you cannot go to any site. Go to the website with the service from Doctor Web or Kaspersky to deactivate blockers.
Step 4
Follow the link https://support.kaspersky.com/viruses/deblocker. Next, enter in the empty field the phone number to which you want to transfer money. Click on the "Get Code" button. This will display the Image field, as well as the Unlock Codes field, which will allow you to disable the banner ad on your desktop.
Step 5
Go to https://www.drweb.com/unlocker. This is a similar service from Doctor Web that allows you to unlock your desktop. Enter in a special form located at https://www.drweb.com/unlocker/index/?lng=ru the text of the message, the number to which you want to send it. If you need to transfer money to a phone account, indicate it in the "Number" field, leave the "Text" field blank.
Step 6
Indicate the phone number in the following format: 8хххххххххх, even in cases where the number indicated in the banner does not contain 8. When an advertising banner requires sending a message to a number, then this number should be specified in the "Number" field, and in the "Text" field, enter the required message. Also on the site https://www.drweb.com/unlocker you can identify your banner by its appearance and try to pick up the codes.