The market provides a variety of ways to resolve the issue of how to support 1C. It is also possible to form a service scheme directly for your company. But do not forget to check the credentials of the consulting firm.
Instructions
Step 1
The contract for the purchase of the 1C program contains the conditions for launching the product and the conditions for supporting the commissioning process. The scope of services of implementation specialists is indicated by the amount of working time or the provision of certain work to the customer: development of reporting forms, personnel training, etc.
Step 2
To further support the workflow, select the forms of support required at a specific stage of the activity. Monitor the services provided in your area and match them to your needs.
Step 3
Common points for all 1C users are the need to regularly install new versions of the program, update the regulatory framework and reporting forms. These services are provided by all support centers in approximately the same price range.
Step 4
Determine in what form you want to receive support - remotely or with the call of consultants at the enterprise. Compare what is best for your company: employ a 1C specialist or provide systematic training to the organization's employees.
Step 5
Follow the announcements of seminars and various courses from companies representing 1C. Visit 1C user forums to exchange information about new forms of support.
Step 6
An important point is the price of the issue. Perhaps one-time services invited by support specialists look more attractive than subscription services. But do not forget that the miser pays twice. Long-term cooperation with one company provides a deep immersion of consultants in the company's problems and helps to avoid force majeure situations fraught with unnecessary costs. In addition, regular customers receive various discounts and accumulate bonuses that reduce the cost of supporting 1C.
