It often happens that many documents have been sent to print, but nothing is printed from the printer. This is especially true when printing on a local network or when printing to a network printer, which is located in another office. The question immediately arises, what to do? If your organization has a special employee on staff, the so-called system administrator, then, of course, it is better to call him. But if it is not there or such a problem has occurred in your home, then read this article and "repair" your computer yourself.
Instructions
Step 1
Click the "Cancel" button located on the printer itself or in the dialog box that appears on the screen. This method is the easiest, but it doesn't always help. And not all printers have the ability to cancel printing. If this method solved your problem, then you do not need to use other methods.
Step 2
If the above method does not help or the "Cancel" button is not on your printer, then try turning off the power of the printer. The power is turned off with a special toggle switch, button, etc., it depends on the specific printer model. For some printer models, this will clear the print queue. If this method solved your problem, then you do not need to use other methods.
Step 3
3. Depending on the settings of your Windows XP operating system, the Start menu may differ. There are two ways to open the Control Panel: - Start -> Settings -> Printers and Faxes. This method is used if your menu is configured in the standard way.
- Start - Printers and Faxes. This method is used when the menu is not classic, and in it all the items are arranged in two columns.
Step 4
In the "Start" menu, select the "Run" item, and enter the command "control printers", and click the OK button.
Step 5
In the newly opened window, you need to find the printer icon. This icon will contain the name of your printer, as it is called in the operating system. Next, you need to right-click on this icon and select the "Open" command.
Step 6
In the window that appears, you need to find the "Document" column, and select the task that you want to cancel. Right-click on this task, and select from the list of commands, the command "Cancel".
Step 7
If you want to completely clear the print queue i.e. delete all print jobs, then from the "Printer" menu, select the "Clear print queue" command.
