All kinds of viral advertising windows are found on the Internet more and more often. Some of them are capable of causing serious damage to the operating system. Fortunately, removing these banners is not difficult.
Necessary
Access to the Internet
Instructions
Step 1
If you want to prevent the appearance of advertising windows while browsing various pages, then install a special browser plugin. Try adblock program. Select the version that matches your browser and install it.
Step 2
When the advertising window has already appeared and interferes with the normal operation of the operating system, it is necessary to use drastic methods. First, reduce the area occupied by the banner. To do this, right-click on the desktop and go to the item "Screen resolution".
Step 3
Increase your existing resolution. This will allow more unallocated space on your desktop to be allocated. Now you need to delete the window. Open the control panel. Select the Add or Remove Programs menu
Step 4
Find the program causing the ad window to appear and uninstall it. If you have the opportunity, then start the process of scanning the system with your antivirus.
Step 5
Try to find and delete virus files yourself. Open the local drive containing the operating system. Go to the Windows directory and open the system32 folder. For the convenience of searching, select the option to sort files by type.
Step 6
Delete all files with the dll extension whose name ends with the letters lib (qrtlib.dll, freelib.dll, etc.).
Step 7
If the previous methods did not work, then try to find the code to remove the window. Open one of the following pages: https://support.kaspersky.com/viruses/deblocker,
Step 8
Fill in the fields with the account or phone number indicated in the advertising window. Click the Get Code or Find Code button. Substitute the received password variants to block the ad window.
